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Book Categories |
List of Figures | ||
Preface | ||
Pt. I | Evolution of the Organization | 1 |
1 | The Early Phases | 5 |
2 | The Corridor of Crisis | 17 |
3 | The Transition to Teams and Alliances | 31 |
4 | Maturing Societies and Nations | 43 |
5 | An Issue of Control | 59 |
Pt. II | Historical Perspectives and Trends | 73 |
6 | The Changing Perception of Work | 75 |
7 | A History of Teamwork-Driven Environments | 87 |
8 | From Compliance to Commitment: A Case Study | 99 |
9 | When Span of Control Becomes Span of Communication | 109 |
Pt. III | The Functioning of Performance Management Today | 125 |
10 | Establishing a Performance Management System | 127 |
11 | The Art of Delegation | 145 |
12 | The Art of Leadership - The Human Side of Enterprise | 159 |
Pt. IV | Making it Happen | 177 |
13 | Why Change Programs Fail | 179 |
14 | Strategies and Structures for the Twenty-First Century | 193 |
App. A | Calibrating Your Organization | 211 |
App. B | Planning Terms: Desired Results and Activities | 213 |
App. C | Performance Measures | 215 |
App. D | An Integrated Strategic Model | 219 |
App. E | Creating a Horizontal Organization | 221 |
Index | 223 |
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