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Book Categories |
Introduction | ||
Ch. 1 | Industrial Age Thinking for Information Age Problems | 1 |
Business Value from Information Technology (BVIT) - A Large and Growing Problem | 2 | |
Learning from Case Studies | 3 | |
What Do These Case Studies Have in Common? | 11 | |
Some Historical Perspective | 12 | |
Drawing Conclusions from These Changes | 23 | |
Revisiting the Case Studies | 27 | |
Industrial Age Thinking for Information Age Problems | 30 | |
The Limitations of Financial Metrics | 30 | |
The Value of Financial Techniques for IT Investment Appraisal | 36 | |
What Else Do We Need? | 36 | |
Ch. 2 | The Five Pillars of Benefits Realization | 39 |
Pillar 1: Strategic Alignment | 42 | |
Pillar 2: Business Process Impact | 45 | |
Pillar 3: Architecture | 52 | |
Pillar 4: Direct Payback | 61 | |
Pillar 5: Risk | 66 | |
Ch. 3 | P2 - Process | 77 |
Step 1: Setting the Ground Rules | 81 | |
Step 2: Defining IT Value Standards | 90 | |
Step 3: IT Value Analysis | 95 | |
Step 4: IT Value Project Management | 113 | |
Step 5: IT Value Achievement | 118 | |
Step 6: IT Value Management | 127 | |
Selecting Specific Products and Vendors | 140 | |
Refinements | 142 | |
Sensitivity Analysis | 146 | |
Investment Scope | 147 | |
Ch. 4 | P3 - People | 151 |
Roles - A Foundation Stone of Effective Governance | 153 | |
The IT Council | 155 | |
The IT Investment Board | 157 | |
The Office of Architecture and Standards | 159 | |
The Project Office | 163 | |
App. A | Sample Value Standards | 169 |
App. B | Sample Value Standards Scoring Metrics | 177 |
App. C | Completed Weightings | 183 |
App. D | From the Field - Investment Case Worked Example | 185 |
App. E | Quantifying End-User Benefits | 201 |
App. F | Gartner Recommended Approach to Risk Management | 207 |
App. G | Analytical Hierarchy Process/Analysis | 217 |
App. H | Probability Analysis (Monte Carlo Simulation) | 227 |
App. I | Gartner Approach to Change Management: Strategic Planning Assumption | 231 |
App. J | Financial Metrics | 239 |
Index | 243 |
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Add Achieving Value, PRAISE FOR ACHIEVING BUSINESS VALUE FROM TECHNOLOGY Clearly, IT investments have never before played such a critical part in business growth. The book addresses the weakness existing in most management systems involving the lack of a systematic proces, Achieving Value to the inventory that you are selling on WonderClubX
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Add Achieving Value, PRAISE FOR ACHIEVING BUSINESS VALUE FROM TECHNOLOGY Clearly, IT investments have never before played such a critical part in business growth. The book addresses the weakness existing in most management systems involving the lack of a systematic proces, Achieving Value to your collection on WonderClub |