30 reasons employees hate their managers Book

Contents

Foreword by Bob Gatti ix

Acknowledgments xi

Introduction 1

PART I Employees Are Treated Like Children 5

1. We feel like slaves. 7

2. I know how to do my job. Why can’t they just let me do it? 17

3. I am afraid to speak up. 23

4. Nobody appreciates my hard work. 29

5. There are different rules for different people. 35

PART II. Employees Aren’t Respected 41

6. Management doesn’t listen to us. 43

7. Management doesn’t respect us. 51

8. So who’s in charge anyway? 57

9. I don’t trust the information I receive from management. 61

10. My boss is a terrible manager. 67

PART III. Employees Aren’t Receiving

What They Really Need 73

11. I’ve lost confidence in management. 75

12. We’re understaffed. 79

13. They don’t tell me what I need to know to do my work. 85

14. We need more training. 89

15. The quality of our products and services is terrible. 95

16. I receive poor service from other departments. 101

17. There’s too much red tape here. 107

18. Why don’t they get rid of all of the deadwood around here? 113

19. There are too many damn meetings. 119

PART IV. Employees Feel Unappreciated 125

20. I’m not paid fairly. 127

21. It’s just not right that we all receive the same pay. 133

22. My performance reviews are useless. 139

23. There’s no link between my pay and job performance. 145

24. The cost of my benefits is eating up my paycheck. 153

25. It’s impossible to get promoted here. 159

PART V. W-O-R-K Should Be More Than a

Four-Letter Word 165

26 I hate coming in to work. It’s become just a job for me now. 167

27. There’s no job security here. 173

28. I’ve got no time for myself or my family. 177

29. I feel trapped. I wish I could go out on my own. 183

30. My company isn’t committed to me, so why should I be committed to it? 189

Summary: What You Can Do 195

Epilogue: A Lesson from the Future 197

Recommended Readings 199

Index 203

About the Authors 207