Practice Management for the Dental Team Book

1	The Business of Dentistry	2
2	Denial Team Management	11
3	Patient Management	36
4	Legal and Ethical Issues in the Dental Business Office	55
5	The Electronic Business Office	73
6	Office Design and Equipment Placement	100
7	Working with Dental Office Documents	118
8	Business Record Storage	186
9	Written Communications	203
10	Telecommunications	260
11	Appointment Management Systems	286
12	Inventory Systems and Supply Ordering	311
13	Recall Systems	325
14	Dental Insurance	334
15	Bookkeeping Systems - Accounts Receivable	370
16	Other Financial Systems	405
17	Infection Control Systems	435
18	The Beginning: Marketing Your Skills	464
19	Spotlight on Success	495
	Appendixes
	Working Forms