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Preface | ||
Notes on the Contributors | ||
Acknowledgements | ||
1 | Structures and Diversity in Everyday Knowledge: From Reality to Cognition, Knowledge and Back | 3 |
2 | Situatedness and Artefacts in Expert Knowledge and Activity | 28 |
3 | The Human Foundation of Knowledge Management | 43 |
4 | Conceptual Knowledge Organisation and the Problem of Understanding | 60 |
5 | Gestalt-Based Linguistics and the GABEK Method: What Cognitive Science has to Say on 'Space Logic' in Everyday Thought | 75 |
6 | Managing Complexity: Knowledge Organisation and Qualitative Software | 93 |
7 | Consumers' Knowledge of Controlled Ventilation Systems | 113 |
8 | The Process of Web Personalisation: A Framework to Determine Appropriate Personalisation Systems | 125 |
9 | Evaluating a Computer-Based Marketing Course by Means of Focus Groups and Interviews | 138 |
10 | The Job Image of Young Sales Assistants: Introspection and Young Consumers' Assessment | 153 |
11 | Venture Brazil: Studying Austro-Brazilian Joint Ventures by Means of GABEK and WinRelan | 168 |
12 | Austrian Furniture Retailers' Perspective on the Austrian Design Sector | 180 |
13 | Influences of Organisational Learning on Organisational Performance and Success | 193 |
Index | 215 |
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