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List of illustrations | ix | |
Preface | x | |
Acknowledgments | xii | |
1 | Introduction | 1 |
Taylorism proved to be more persistent than many had expected | 2 | |
Anti-Tayloristic initiatives can give insight into the range of options for the application of information technology and job design, and the possibilities for planned change in this area | 4 | |
Neo-Taylorism needs an alternative | 8 | |
Anti-Tayloristic initiatives | 10 | |
Data collection | 11 | |
Data analysis | 12 | |
General theory | 13 | |
Structure of the book | 16 | |
2 | Inside Consensual Alternatives to Taylorism | 18 |
Introduction | 18 | |
The drive to change: Taylorist troubles, economic and moral | 19 | |
Inherent dysfunctions | 19 | |
Changing structures | 26 | |
Changing attitudes | 31 | |
Social movement aspects | 35 | |
Summary and conclusions | 39 | |
3 | Enlightenment: Showing Managers the Way | 41 |
Introduction | 41 | |
Scientific support: the business of consultant-researchers | 42 | |
Strategies for diffusion | 53 | |
Developing anti-Tayloristic technology | 55 | |
Subsidizing firms for implementing alternative organization models | 61 | |
The political level: institutionalization of humanization policy | 63 | |
Concluding note | 66 | |
4 | Consensual Alternatives: Achievements in Job Design | 67 |
Introduction | 67 | |
Alleviation of technical discipline | 67 | |
Job enlargement | 70 | |
Job enrichment | 73 | |
Decentralization of responsibility to the shop-floor level | 81 | |
Participation | 84 | |
A note on prevention | 88 | |
Success and regression | 89 | |
Contingencies reveal vulnerability | 93 | |
Diffusion | 94 | |
Conclusions | 95 | |
5 | Management Power and Efficiency as Constraints | 97 |
Management power as an end in itself | 97 | |
The compatibility of anti-Taylorism with efficiency | 103 | |
Concluding note on constraints | 115 | |
6 | Alternative Alternatives | 116 |
A conceptual model of anti-Tayloristic policy | 116 | |
Worker mobilization as an antidote | 119 | |
Government-enforced standards for work organization: pushing humanization beyond the bounds of efficiency? | 140 | |
Conclusions | 143 | |
7 | A Final Note on Anti-Taylorism | 146 |
Appendix | 149 | |
Notes | 152 | |
Bibliography | 169 | |
Index | 188 |
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