Human Factors Impacts in Air Traffic Management Book

1	Introduction	3
2	Development and implementation of a position hand-over checklist and best practice process for air traffic controllers	25
3	Runway safety	43
4	Human error in European air traffic management : from theory to practice	71
5	FAA strategies for reducing operational error causal factors	87
6	Reducing separation in the open flight information region : insights into a human factors safety case	107
7	Distributed work in the national airspace system : providing feedback loops using the post-operations evaluation tool (POET)	127
8	Human factors longitudinal study to support the improvement of air traffic controller training	153
9	A singular success : air traffic control specialist selection 1981-1992	177
10	Implementation of critical incident stress management at the German air navigation services	207
11	Team resource management in European air traffic control : results of a seven-year development and implementation program	227
12	Shiftwork and air traffic control : transitioning research results to the workforce	243
13	Measuring air traffic controller performance in the 21st century	283
14	Computational human performance models and air traffic management	317
15	Performance prediction in air traffic management : applying human error analysis approaches to new concepts	351
16	The management of human factors programs in ATM applications : a case study	387
17	The development of effective STARS user interfaces	421
18	Human factors and the management of change - a personal perspective	455
19	Review of a three-year air traffic management human factors program	477
20	Integrating human factors into company policy and working practice	503
21	Discussion	529