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PART I: INDUSTRY OVERVIEW
1. Travel and Tourism and Hospitality: Services For Those Away From Home
2. The Secret of Quality Service
3. Managers Must Manage
PART II: LODGING OPERATIONS
4. Overview: Hotels, Hotels, Hotels!
5. Full-Service Hotels
6. Limited-Service Hotels
7. Extended-Stay Hotels
8. Convention Hotels and Conference Centers
9. Resorts, Timeshares and Condo-Hotels
PART III: COMMERCIAL FOODSERVICES OPERATIONS
10. Overview: Profit-Making ( Commercial) Foodservices
11. Food and Beverage Operations in Hotels
12. Upscale Restaurants
13. Casual-Service ( Midscale) Restaurants
14. Family-Service Restaurants
15. Quick-Service Restaurants
16. Off-Site Catering
PART IV: NONCOMMERCIAL FOODSERVICES OPERATIONS
17. Contract Management Company Foodservices
18. Foodservices in Educational Organizations
19. Food and Nutrition Services in Healthcare Facilities
20. The Business of Business and Industry Foodservices
21. Vending and Office Coffee Services
PART V: RECREATION AND LEISURE ORGANIZATIONS
22. Private Club Management
23. Cruise Lines: A Close Look at Resorts on Water
24. Casino Entertainment Management
25. Sports and Recreational Foodservices: Part of the Leisure Service Market
26. Management of Amusement and theme Parks
27. Overview of the Entertainment Industry
PART VI: THE MEETINGS BUSINESS
28. Professional meeting management
29. Exhibition (Trade Show) Management
30. Special Events Management
PART VII: FOCUS ON YOU AND YOUR PROFESSIONAL CAREER
31. Planning Your Hospitality Career
32. The Job Search: Your First Professional Position
33. Your First Professional Position: Celebrate Success
34. Entrepreneur or Intrapreneur?
35. Domestic or Global Hospitality–or Both?
| Price | Condition | Delivery | Seller | Action |
| $99.99 | Digital |
| WonderClub |
Miguel A. Medrano
reviewed Discovering Hospitality and Tourism: The World's Greatest Industry on October 28, 2017 Discovering Hospitality and Tourism: The World's Greatest Industry
This was a fantastic introduction to the fashion industry. And by fashion industry, I do not mean the public side with fancy designers who own yachts in every ocean and the media that regularly tongue bathes them. I mean the actual Industry of manufacturing and retailing clothing.
There were only 2 complaints I had about the book:
1. It is a bit outdated. It is probably time for another edition. Even though this one is only a few years old, it is really missing some crucial data such as the elimination of quotas from China and the impact of "fast fashion" on the industry.
2. It is written in a somewhat childish tone. I felt like the book thought I was 17 and trying to pick a major. It was to the point that I began to doubt it had serious merit in terms of real information until I started investigating on my own (via blogs of professionals, my teachers and a friend who worked in the manufacturing side until just recently).
Aside from these 2 little points, I thought the book was thorough, straight forward and interesting to read. Some of the best parts were the little asides of interviews with industry insiders. You could really get a sense of what every section of the production process was like, how long it would take and how much was involved. Very interesting stuff (in a dry, manufacturing lingo type way). I loved it!
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