Quality Assurance for Building Design Book

	Foreword
	Acknowledgements
	Glossary of Terms
	Introduction
1	What is Quality Assurance?	1
2	The History of Quality Assurance	6
3	The British Standards	12
4	The Certification Bodies and NACCB	26
5	Is QA Applicable to Your Organization?	37
6	Developing the Quality System	41
7	Writing the Procedures	52
8	The Quality System Manual	55
9	Conditions of Engagement	64
10	Purchasing and Subletting	72
11	Job Documentation	77
12	Briefing	80
13	Design and Production Information	83
14	Procurement and Construction	100
15	Advisory Work	113
16	Support Systems	115
17	The Job Quality Plan	138
18	Auditing	140
19	Maintaining the Quality System	157
20	Financial Considerations	159
21	Legal Implications of a Quality System	163
22	The International Scene	170
23	Total Quality Management	174
	Appendix I Useful Addresses	179
	Appendix II Bibliography	182
	Appendix III Proforma for Producing a Job Quality Plan	190
	Index	201