Resolving Conflicts at Work: Eight Strategies for Everyone on the Job Book

Resolving Conflicts at Work: Eight Strategies for Everyone on the Job, , Resolving Conflicts at Work: Eight Strategies for Everyone on the Job

5 out of 5 stars based on 2 reviews

Resolving Conflicts at Work: Eight Strategies for Everyone on the Job
Written by author Joan Goldsmith
Published by Wiley, John & Sons, Incorporated, September 2005
Offers suggestions for transforming conflict into opportunities for positive change and improving workplace relationships. Maps out eight paths for sharpening conflict resolution skills and gives detailed directions on how to understand the culture of con

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Preface
Introduction: 8 Paths from Impasse to Transformation 1
Path 1 Understand the Culture and Context of the Conflict 19
Path 2 Listen with Your Heart 47
Path 3 Embrace and Acknowledge Emotions 79
Path 4 Search Beneath the Surface for Hidden Meaning 112
Path 5 Separate What Matters from What's in the Way 135
Path 6 Learn from Difficult Behaviors 167
Path 7 Solve Problems Creatively and Negotiate Collaboratively 198
Path 8 Explore Resistance and Mediate Before You Litigate 226
Index 243

Title: Resolving Conflicts at Work: Eight Strategies for Everyone on the Job

Manufacturer:

Wiley

Item Number: 9780787980245

Publication Date: September 2005

Product Description: Full Name: Resolving Conflicts at Work: Eight Strategies for Everyone on the Job; Short Name:Resolving Conflicts at Work

Universal Product Code (UPC): 9780787980245

WonderClub Stock Keeping Unit (WSKU): 9780787980245

Rating: 5/5 based on 2 Reviews

Image Location: https://wonderclub.com/images/covers/02/45/9780787980245.jpg

Category: Media >> Books

Weight: 0.200 kg (0.44 lbs)

Width: 0.000 cm (0.00 inches)

Heigh : 0.000 cm (0.00 inches)

Depth: 0.000 cm (0.00 inches)

Date Added: August 25, 2020, Added By: Ross

Date Last Edited: August 25, 2020, Edited By: Ross

Price	Condition	Delivery	Seller	Action
$99.99	Digital	Arrives between Apr 26 - May 26 Login to your account for a direct download. Some files are emailed from Dropbox. Continent $0.00 - World $0.00	WonderClub (9294 total ratings)

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Ram James

reviewed Resolving Conflicts at Work: Eight Strategies for Everyone on the Job on May 06, 2017

Resolving Conflicts at Work: Eight Strategies for Everyone on the Job

Good read, wonderful insights

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