Management and Leadership for Nurse Administrators Book

Pt. I Leading in Times of Complexity and Rapid Cycle Change 1

Ch. 1 Trends Shaping Nursing Leadership: Implications for Education and Practice 2

Ch. 2 Concepts and Theories Guiding Professional Practice 18

Ch. 3 Emotionally Intelligent Leadership in Nursing and Healthcare Organizations 50

Ch. 4 Ethical Nurse Leadership 74

Ch. 5 Change, Complexity, and Creativity 102

Ch. 6 Collaborative Decision Making and Communication: Skills and Practices 136

Pt. II Leading the Business of Health Care: Processes and Principles 183

Ch. 7 Organizational Structure and Analysis 184

Ch. 8 Human Resource Development: Recruitment, Retention, and Managing Conflict 260

Ch. 9 Strategic Planning and Management 288

Ch. 10 Staffing and Scheduling 334

Ch. 11 Budgeting Principles for Nurse Managers 368

Ch. 12 Managing the Process of Care Delivery 406

Ch. 13 Information Management and Technology 428

Pt. III Leading to Improve the Future Quality and Safety of Healthcare Delivery Systems 453

Ch. 14 Health Policy, Laws, and Regulatory Issues 454

Ch. 15 Risk Management and Legal Issues 470

Ch. 16 Tools for Evaluating Operations and Care Delivery Systems 494

Ch. 17 Quality Management 522

Ch. 18 Performance Appraisal 548

Ch. 19 The Professional Nursing Staff Educator 592

Ch. 20 Building a Portfolio for Academic and Clinical Partnership 608

Ch. 21 Transformational Leadership and Evidence-Based Management in a Changing World 618

Ch. 22 Creating a Culture of Magnetism 642

Ch. 23 Managing a Culturally Diverse Workforce 664

Index 681