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Book Categories |
Preface | ||
Acknowledgments | ||
1 | Introduction | 1 |
2 | Performance Measurement and Benchmarking | 9 |
3 | Animal Control | 24 |
4 | City Attorney | 31 |
5 | City Clerk | 35 |
6 | Courts | 41 |
7 | Data Processing | 45 |
8 | Development Administration | 49 |
9 | Emergency Communications | 65 |
10 | Emergency Medical Services | 70 |
11 | Finance and Budgeting | 76 |
12 | Fire Service | 96 |
13 | Library | 123 |
14 | Parks and Recreation | 146 |
15 | Personnel Administration | 176 |
16 | Police | 184 |
17 | Property Appraisal | 205 |
18 | Public Health | 209 |
19 | Public Transit | 212 |
20 | Public Utilities | 219 |
21 | Public Works and Engineering | 239 |
22 | Purchasing and Warehousing | 264 |
23 | Solid Waste Collection | 271 |
24 | Traffic Engineering and Control | 275 |
25 | Performance Milestones | 283 |
References | 291 | |
Index of Municipalities | 303 | |
Subject and Author Index | 313 | |
About the Author | 323 |
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Add Municipal Benchmarks: Assessing Local Performance and Establishing Community Standards, This book helps elected and appointed government officials and citizens assess and establish standards for the efficient and effective delivery of quality services. Actual benchmarks are provided for numerous services such as libraries, parks and recreati, Municipal Benchmarks: Assessing Local Performance and Establishing Community Standards to the inventory that you are selling on WonderClubX
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Add Municipal Benchmarks: Assessing Local Performance and Establishing Community Standards, This book helps elected and appointed government officials and citizens assess and establish standards for the efficient and effective delivery of quality services. Actual benchmarks are provided for numerous services such as libraries, parks and recreati, Municipal Benchmarks: Assessing Local Performance and Establishing Community Standards to your collection on WonderClub |