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Foreword | ||
Preface | ||
Acknowledgments | ||
Contributors | ||
1 | QFD: Its Origins and Objectives | 3 |
2 | QFD Results | 13 |
3 | Step-by-Step QFD: A Strategy for Success | 21 |
4 | QFD and Creativity | 43 |
5 | QFD and Product Design | 53 |
6 | QFD and Designing for Manufacturability and Customization | 69 |
7 | QFD and Robust Design | 89 |
8 | QFD and Failure Mode and Effects Analysis | 107 |
9 | QFD and Theory of Inventive Problem Solving | 119 |
10 | QFD for Service Industries | 139 |
11 | QFD and Designing Software | 163 |
12 | QFD and Business Process Re-engineering | 185 |
13 | Some Unique Application of QFD | 193 |
14 | Applying QFD to Robust Quality Systems | 203 |
15 | QFD and Continuous Improvement | 213 |
16 | QFD and Operating Environment and Product Life Cycle | 231 |
17 | QFD and Designing Measuring and Monitoring Systems | 239 |
18 | Management's Influence of QFD | 257 |
19 | Management's Nine Actions for QFD Analysis | 267 |
20 | Management's QFD Review Process | 289 |
21 | Getting to Know the Customer Before Design Using QFD | 293 |
22 | Planning for Product, Service or Process Development Using QFD | 299 |
23 | Alternative Approaches to QFD | 313 |
Appendices | 325 | |
A | QFD/Pathway and Matrix Interrelationships | 327 |
B | QFD Information Sources | 333 |
C | QFD Planning and Review Forms | 347 |
D | QFD and the Expanded Kano Model | 359 |
E | Short History of QFD in Japan | 367 |
F: About the Disk | 375 | |
Glossary | 379 | |
Bibliography | 391 | |
Index | 405 |
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Add The QFD Handbook, Everything you need to design, implement, and manage a successful QFD program The QFD Handbook is a total how-to guide for companies planning to initiate a QFD program as well as those that already have one in place. Over the course of 23 contributed chap, The QFD Handbook to the inventory that you are selling on WonderClubX
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Add The QFD Handbook, Everything you need to design, implement, and manage a successful QFD program The QFD Handbook is a total how-to guide for companies planning to initiate a QFD program as well as those that already have one in place. Over the course of 23 contributed chap, The QFD Handbook to your collection on WonderClub |