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Ch I Consumer-to-Consumer Electronic Commerce: An Emerging Stream of Research Kiku Jones Jones, Kiku Lori N. K. Leonard Leonard, Lori N. K. 1
Ch II Online Consumers' Switching Behavior: A Buyer-Seller Relationship Perspective Dahui Li Li, Dahui Glenn J. Browne Browne, Glenn J. James C. Wetherbe Wetherbe, James C. 18
Ch III From High Tech to High Touch: The Effects of Perceived Touch on Online Customers' Intention to Return Hong-Mei Chen Chen, Hong-Mei Qimei Chen Chen, Qimei Rick Kazman Kazman, Rick 30
Ch IV A Movie E-Shop Recommendation Model Based on Web Usage and Ontological Data Andreas Aresti Aresti, Andreas Penelope Markellou Markellou, Penelope Ioanna Mousourouli Mousourouli, Ioanna Spiros Sirmakessis Sirmakessis, Spiros Athanasios Tsakalidis Tsakalidis, Athanasios 51
Ch V Search Engine Optimization an Action Research Project: Initial Results and Two Year Follow-Up Ross A. Malaga Malaga, Ross A. 69
Ch VI A Flow Theory Integrated Model of Web IS Success Edward J. Garrity Garrity, Edward J. Yong Jin Kim Yong, Jin Kim Joseph B. O'Donnell O'Donnell, Joseph B. Cheul Rhee Rhee, Cheul G. Lawrence Sanders Sanders, G. Lawrence 86
Ch VII Evolving a Strategy for Web-Based Shopping Systems Changsu Kim Kim, Changsu Robert D. Galliers Galliers, Robert D. Kyung Hoon Yang Yang, Kyung Hoon Jaekyung Kim Kim, Jaekyung 107
Ch VIII A Review of Single-Item Internet Auction Literature and a Model for Future Research Jeff Baker Baker, Jeff Jaeki Song Song, Jaeki 124
Ch IX Changing IT Skills: The Impact of Sourcing Strategies on In-House Capability Requirements Christine V. Bullen Bullen, Christine V. Thomas Abraham Abraham, Thomas Kevin Gallagher Gallagher, Kevin Kate M.Kaiser Kaiser, Kate M. Judith C. Simon Simon, Judith C. 148
Ch X Understanding Outsourcing of Web-Based Applications in Organizations: The Case of E-Insurance Teuta Cata Cata, Teuta 171
Ch XI Business Process Outsourcing Modeling Lai Xu Lai, Xu Paul de Vrieze de Vrieze, Paul 188
Ch XII Innovative Technological Paradigms for Corporate Offshoring Tapasya Patki Patki, Tapasya A. B. Patki Patki, A. B. 207
Ch XIII Factors Influencing the Extent of Deployment of Electronic Commerce for Small- and Medium-Sized Enterprises Sandy Chong Chong, Sandy Graham Pervan Pervan, Graham 229
Ch XIV Barriers to E-Commerce Adoption in SMEs: A Comparison of the Perception of Barriers in a Developed and a Developing Country Robert C. MacGregor MacGregor, Robert C. Mira Kartiwi Kartiwi, Mira 256
Ch XV A Parallel Methodology for Reduction of Coupling in Distributed Business-to-Business E-Commerce Transactions Anthony Mark Orme Orme, Anthony Mark Letha H. Etzkorn Etzkorn, Letha H. 277
Ch XVI E-Business Triggers: Further Insights into Barriers and Facilitators amongst Ghanaian Non-Traditional Exporters (NTEs) Olav Sorensen Sorensen, Olav Robert Hinson Hinson, Robert 294
Ch XVII Organizational Motivation and Interorganizational Systems Adoption Process: Empirical Evaluation in the Australian Automotive Industry Md. Mahbubur Rahim Rahim, Md. Mahbubur Graeme Shanks Shanks, Graeme Robert Johnston Johnston, Robert Pradip Sarker Sarker, Pradip 311
Ch XVIII Inter-Organizational E-Commerce in Healthcare Services: The Case of Global Teleradiology Arjun Kalyanpur Kalyanpur, Arjun Firoz Latif Latif, Firoz Sanjay Saini Saini, Sanjay Surendra Sarnikar Sarnikar, Surendra 328
Compilation of References 338
Index 384
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