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Preface
Acknowledgments
Part I. The Global Perspective of Intercultural Communication
1. Why Communicate across Cultures?
2. What Constitutes a Culture?
3. Obstacles of Perception
4. Obstacles in Verbal Processes
5. Obstacles in Nonverbal Processes
Part II. Two Worlds: The United States and Mexico
6. The Mexico-United States Cultural Environment
7. Some Mexico-United States Cultural Issues
8. Day-to-Day Cultural Interaction
Part III. Conclusion
9. Transcending Culture
Appendix: Author's Note
Glossary
Notes
Bibliography
Index
About the Author
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