Reviews for Total Customer Satisfaction : Putting the World's Best Programs to Work

The average rating for Total Customer Satisfaction : Putting the World's Best Programs to Work based on 2 reviews is 3 stars.

Review # 1 was written on 2016-11-21 00:00:00 Jon Jones Referred to as "The Bible" for a reason. Actually read it cover to cover when I was an intern at a big bank. My amazed bosses said it was meant to be a reference book and not to read straight through cover to cover... but that's what this nerd did!

Review # 2 was written on 2019-09-26 00:00:00 Rachel Schecter Excellent coverage of almost all common fixed income instruments. The chapters are logically organized and contain a good mix of theoretical and practical knowledge. Although it might have been useful to include more mathematics. I actually have the 8th edition of this book.