Reviews for Principles of Knowledge Management: Theory, Practice, and Cases

The average rating for Principles of Knowledge Management: Theory, Practice, and Cases based on 2 reviews is 3 stars.

Review # 1 was written on 2017-04-11 00:00:00 John Edwards I thought it a decent overview with some provisos: 1. I felt they exaggerated the differences between Knowledge Management and Competitive Intelligence--playing up the weaknesses of KM for rhetorical effect. It is true that it is "too often a library function" but it is certainly not always such. The authors understandably want to emphasize that CI actively seeks knowledge in response to questions and problems where KM usually collects. But it is also not true that KM programs NEVER go outside the firm to collect information. 2. Their use of the gimicky "SPF" factor (Strategic Protection Factor) which is supposed to help calculate KM and CI risks got repetitive. Their lists of factors to consider (national, industry and organizational) in evaluating the KM and CI risks were interesting and possibly useful in ensuring that the evaluator has covered all the factors. I just didn't think it necessary to keep returning to their SPF categories in order to think about risks.

Review # 2 was written on 2015-01-28 00:00:00 Mike Mann Crisp and cleanly-written. A brisk-reading introduction to linking knowledge management and business intelligence.