Reviews for Coping With Difficult People ...in Business and in Life

The average rating for Coping With Difficult People ...in Business and in Life based on 2 reviews is 4.5 stars.

Review # 1 was written on 2019-06-23 00:00:00 John Bochno There are people we deal with in work and in life that make us scratch our heads: there are some who are as unresponsive as clams, and others who are as explosive as dynamite. Some competent people want it their way; otherwise, nothing's going to be done. All these difficult people have come to be due to a defense mechanism developed during their formative years that allows them to cope in an uncaring world. Dr. Bramson provides methods to cope with such individuals, and he does it in an uncomplicated and educated manner that what is specifically supposed to be done with these individuals are coherently written.

Review # 2 was written on 2014-05-05 00:00:00 Kyle Blanks Let me give you a break down of the book. It is separated it to chapters based on the type of difficult behavior. Some are: hostile-aggressive, complainers, silent and unresponsive, negativists, super-agreeables, ext. The first of each chapter has real examples of those types of difficult people. It continues by analyzing the behavior, then gives you different detailed coping strategies, real life examples of the strategies in action, tips on how to implement the coping and a quick review page to look at when you know your going to need to deal with a particular difficult person. The last chapters deal with thinking methods and coping with your own defensive behavior. The many real life examples of difficult people and good implementation strategies in the book are the most helpful for me as I read the book. They help me in-vision what I will do in my own coping plan. One of my favorite examples is one about a silent and unresponsive type difficult person. She is an employe of a company that is having some trouble with the new file system. This has caused her work to be sloppy. Her boss calls her in to talk with her about her work and being a silent and unresponsive difficult person she doesn't talk or really say anything. The boss however is able to lure a helpful response out of her, using the coping strategies, and they were able to talk about the problem. I'd like to say that I was a natural at fist attempts to cope with difficult people, but it took quite a bit of practice to make most my coping plans productive at all. The most helpful chapters had to be The Hostile-Aggressive Trio and Bulldozers and Balloons. I've learned how to work with people that most people would be afraid of, in a way that doesn't always end up in a yelling fest. I found out that I can actually be a difficult person at times. When I am difficult it tends to be more a bulldozer like behavior. And that actually is the reason I tend to clash with more bulldozer like people. Learning about how difficult people think, has really helped me understand them better. Reading Coping With Difficult People for me has been a life saver and has given me the ability to be more productive and a lot less frustrated and angry when interacting with difficult people and people that are just difficult at times. I would recommend Coping With Difficult People to anyone. It is one of the most professional yet non-boring books I have ever read. And I hope fellow reader that you give it a try.