Reviews for Passionate and Profitable: Why Customer Strategies Fail and Ten Steps to Do Them Right!

The average rating for Passionate and Profitable: Why Customer Strategies Fail and Ten Steps to Do Them Right! based on 2 reviews is 3.5 stars.

Review # 1 was written on 2012-03-01 00:00:00 David Hoelscher I thought this was surprisingly well-written and engaging for a business textbook. I appreciated that the examples used were not all from Fortune 500 companies--examples such as scalpers selling tickets to special exhibitions at the Philadelphia Museum of Art or the decision to open a chicken processing business by Boston area Hmong immigrants really helped to illustrate that strategic business decisions affect business at every level.

Review # 2 was written on 2015-05-20 00:00:00 Mariette Deveau A practical guide to strategy planning for any organization. Biehl presents a six step process for churches and businesses plan for the future of their organization. His advice is straight-forward and immediately applicable.