The average rating for Business Process Improvement: The Breakthrough Strategy for Total Quality, Productivity, and Competitiveness based on 2 reviews is 4.5 stars.
Review # 1 was written on 2013-02-23 00:00:00 Nick Maggiore James Harrington knows his stuff and is easy to learn. |
Review # 2 was written on 2019-01-30 00:00:00 Kristen Schlott Continuação natural e mais pragmática de "Reengenharia". Um marco que envelheceu mal. |
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