The average rating for Exceptional Customer Service: Handle Customers With Skill and Confidence based on 2 reviews is 3 stars.
Review # 1 was written on 2012-04-25 00:00:00 Becky Ruechel I liked how this workbook was set up. It said in the beginning what skills you would learn by the end of the book. After each chapter there is a summary of important points. The points are easy to understand. |
Review # 2 was written on 2018-05-07 00:00:00 Thom Broesky A very simplistic way of changing the way you think to improve self awareness and beginning your journey to self discovery. It opened up my eyes to another view of life. |
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