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Foreword | ||
Preface | ||
Acknowledgments | ||
Ch. 1 | Introduction | 1 |
Ch. 2 | Flow of Analysis in Step-by-Step QFD | 15 |
Ch. 3 | Priority of Customer Segments | 31 |
Ch. 4 | Understanding Your Customer | 49 |
Ch. 5 | Customer Voice into Design Team Voice | 75 |
Ch. 6 | A Better Way to Measure Quality | 107 |
Ch. 7 | New Design Concepts | 117 |
Ch. 8 | Theory of Inventive Problem Solving | 127 |
Ch. 9 | Voice of Customer to Manufacturing | 145 |
Ch. 10 | Robust Design in Manufacturing | 159 |
Ch. 11 | Admonitions | 167 |
A | QFD Cases | 173 |
B | 40 TRIZ Principles and Contradition Table | 179 |
C | E-Mail Addresses | 193 |
Glossary | 195 | |
Bibliography | 201 | |
Index | 205 | |
Worksheets | 207 |
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Add Step-by-Step QFD: Customer-Driven Product Design, Wouldn't it be great if you could design a product with the customer in mind - right from the very start? Well, now there's a way: Quality Function Development, or QFD, translates the needs of the consumer directly into the design and development of new p, Step-by-Step QFD: Customer-Driven Product Design to the inventory that you are selling on WonderClubX
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Add Step-by-Step QFD: Customer-Driven Product Design, Wouldn't it be great if you could design a product with the customer in mind - right from the very start? Well, now there's a way: Quality Function Development, or QFD, translates the needs of the consumer directly into the design and development of new p, Step-by-Step QFD: Customer-Driven Product Design to your collection on WonderClub |