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Foreword | ||
Preface | ||
Ch. 1 | Missing Words | 3 |
Ch. 2 | Making the Most of Voices | 30 |
Ch. 3 | You and Your Environment | 42 |
Ch. 4 | Communication Beyond Words | 57 |
Ch. 5 | Taking Control and Letting Go | 76 |
Ch. 6 | Naming Shadows | 99 |
Ch. 7 | Predicting Meaning | 123 |
Ch. 8 | Rethinking Sound | 138 |
Ch. 9 | Working Within and Beyond Limitations | 147 |
Ch. 10 | Language, Power, and Politeness | 158 |
Ch. 11 | The Basics of Communicating with a Hard of Hearing Person | 180 |
Ch. 12 | Techniques for Improving Communication | 198 |
Afterword | 213 | |
Resources | 218 | |
Bibliography | 235 | |
Index | 238 |
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