SBI Group Vision & Strategy: Continuously Evolving Management Book

Preface     ix
Introduction: The Six Formative Years of the SBI Group     1
The Days Leading Up to the Birth of the SBI Group     1
Softbank Finance Emerges to Connect the Internet to Financial Business     2
Within Only a Few Years After the Formulation of the Softbank Finance Group, Nine Group Companies Go Public     4
Management Bases of the SBI Group at Present     7
SBI Investment Co., Ltd.     8
SBI E*Trade Securities Co., Ltd.     9
SBI Securities Co., Ltd.     9
Morningstar Japan K.K.     10
Finance All Corporation     10
SBI Mortgage Co., Ltd.     11
SBI Lease Co., Ltd.     12
SBI Partners Co., Ltd.     12
Suruga Bank Softbank Branch     15
The Two Major Events That Brought About Structural Changes to the Financial Industry     17
The Japanese Financial Big Bang     18
A Twenty-Year Delay in the Deregulation of Stock Brokerage Commissions     18
Indirect Financing Weighed Heavily in the Old Financial System     18
The Disappearance of the Barriers between Financial Institutions     21
Internet Revolution     22
Direct Targeting of Financial Institutions Through the Internet     23
Collapse of the Trade-Off Brought On by Digital Information Goods     26
Customer-Centric Marketplace and Business Opportunities     29
Near-Future Vision of Financial Businesses: Integrated Financial Company     31
Triple Service Offering     32
Creation of a Network Value     33
The Concept of "Corporate Value" of the SBI Group Companies     36
Management Philosophy of the SBI Group Companies     42
Three Fundamental Business Building Concepts     45
Adherence to the Customer-Centric Principle     45
Development of Structural Differentiation     47
Comprehensive Support System: The SBI Group Takes Care of Every Customer     49
Synergies Generated from the Formation of a Business Ecosystem and the Creation of a Network Value     52
Degree of Relatedness among Multiple Business Entities and Business Performance     58
The History and Deepening of the SBI Group's Organizational Strategy     65
Numerical Measurement of Business Expansion     65
Rapidly Changing Environment as the Driver of Dramatic Growth     65
Interface between the Internet and the Financial Industry     68
Tracing the SBI Group's Growth     70
History of the SBI Group: Five Stages     78
Creation of Operating Companies     78
Positioning of Core Companies     79
Careful Selection of the Business Portfolio     83
Maximization of the Shareholder Value of an Operating Holding Company     85
Transition to a Holding Company System     89
Decision-Making Analysis of the Transition to a Holding Company System     90
Vision of the New SBI Group     97
Criteria for Creating the SBI Group's Vision     97
Maximize Corporate Value     98
Increase Aggregate Market Capitalization to 3.0 Trillion Yen in Three Years and 5.0 Trillion Yen in Five Years     99
Four Strategies to Achieve the Target     101
From a "Strong Company" to a "Strong and Respected Company"     111
Four Strategies for Realizing the SBI Group's Vision     119
Further Development of the Business Ecosystem Through Expansion into New Business Fields     119
Self-Advancement of the Business Ecosystem Through Pursuit of Synergies     120
Further Expansion of the Existing Business Ecosystem with External Management Resources     120
Financial Business Fields     121
Nonfinancial Business Fields     125
Global Development of Existing Financial Businesses     125
Expansion into New Business Fields      127
Strengthening of a Corporate Communication (CC) Strategy     128
Changes in the CC Strategy of the SBI Group     128
Background of the Establishment and Promotion of the SBI Brand     130
Recent CC Activities of the SBI Group     135
Creation of a Well-Built Corporate Culture     136
Process of Creating a Corporate Culture     137
Relationship between a Corporate Culture and Long-Term Business Performance     138
DNA of the SBI Group's Corporate Culture     141
Social Contribution as a Strategic Investment     143
Business Management in the Real World     143
Role of a Corporation as a Member of Society     144
Changes in the Characterization of Stakeholders from a Corporate Perspective     144
Social Contribution in the Context of Corporate Social Responsibility     147
Continuous Enhancement of Corporate Value Through CSR Activities     150
Author Profile     155
Index     157