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Book Categories |
Preface | ||
Acknowledgments | ||
Introduction | 1 | |
Pt. I | Plan Your Work | 11 |
Ch. 1 | Step 1 - Understand the Business | 13 |
Ch. 2 | Step 2 - Conduct the Organizational Assessment | 29 |
Ch. 3 | Step 3 - Define Your Core Objectives | 59 |
Ch. 4 | Step 4 - Plan Your Strategy | 77 |
Ch. 5 | Step 5 - Select Your Vendors | 117 |
Ch. 6 | Step 6 - Build the Business Case | 135 |
Pt. II | Work Your Plan | 155 |
Ch. 7 | Step 7 - Take the Show on the Road | 157 |
Ch. 8 | Step 8 - Implement | 171 |
Ch. 9 | Step 9 - Assess and Modify | 195 |
Ch. 10 | Step 10 - Celebrate Your Success | 209 |
Ch. 11 | Looking Toward the Future | 225 |
Ch. 12 | Lessons Learned | 233 |
Index | 249 | |
About the Authors | 259 |
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