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Preface | xi | |
Part 1 | Theoretical Orientations | |
1 | Standardization and Its Discontents | 3 |
2 | Why Study Interaction in the Survey Interview? Response from a Survey Researcher | 47 |
3 | A Collaborative View of Standardized Survey Interviews | 67 |
4 | Conversation with a Purpose--or Conversation? Interaction in the Standardized Interview | 95 |
5 | The Living Text: Written Instructions and Situated Actions in Telephone Surveys | 125 |
6 | Survey Interviews as Talk-in-Interaction | 151 |
Part 2 | Recruitment to Participate in the Survey Interview | |
7 | Introductory Interactions in Telephone Surveys and Nonresponse | 161 |
8 | Opening and Closing the Gate: The Work of Optimism in Recruiting Survey Respondents | 179 |
9 | Effects of Introductions in Large-Scale Telephone Survey Interviews | 205 |
10 | Refusal Conversion and Tailoring | 219 |
Part 3 | Interaction Between Interviewer and Respondent | |
11 | Questioning Turn Format and Turn-Taking Problems in Standardized Interviews | 243 |
12 | Occasions for Intervention: Interactional Resources for Comprehension in Standardized Survey Interviews | 261 |
13 | Achieving Understanding in the Standardized Survey Interview: Repair Sequences | 281 |
14 | Ad Hoc Inquiries: Two Preferences in the Design of Routine Questions in an Open Context | 313 |
15 | Standardization vs. Rapport: How Interviewers Handle the Laughter of Respondents During Telephone Surveys | 335 |
16 | How Uniform Is Standardization? Variation Within and Across Survey Research Centers Regarding Protocols for Interviewing | 365 |
Part 4 | Interaction and Survey Data Quality | |
17 | Transcribing, Coding, and Analyzing Verbal Interactions in Survey Interviews | 401 |
18 | Testing Questionnaires Using Interaction Coding | 427 |
19 | How Interviewers Make Coding Decisions | 449 |
20 | The Impact of Technology on Interaction in Computer-Assisted Interviews | 471 |
Appendix 1 | Transcribing Conventions | 493 |
Appendix 2 | Transcript for Interview AW01 | 497 |
Author Index | 519 | |
Subject Index | 525 |
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Add Survey Interview, An interdisciplinary look at interaction in the standardized survey interview This volume presents a theoretical and empirical inquiry into the interaction between interviewers and respondents in standardized research interviews. The editors include a , Survey Interview to the inventory that you are selling on WonderClubX
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Add Survey Interview, An interdisciplinary look at interaction in the standardized survey interview This volume presents a theoretical and empirical inquiry into the interaction between interviewers and respondents in standardized research interviews. The editors include a , Survey Interview to your collection on WonderClub |