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Managing Performance in the Public Sector Book

Managing Performance in the Public Sector
Managing Performance in the Public Sector, , Managing Performance in the Public Sector has a rating of 3.5 stars
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Managing Performance in the Public Sector, , Managing Performance in the Public Sector
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Digital Copy
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  • Managing Performance in the Public Sector
  • Written by author de Brujin
  • Published by Taylor & Francis, Inc., January 2007
  • Topical and taking a bold stance in the contentious debate surrounding performance in the public sector, this new edition shows readers how performance thinking has a substantial impact on the management of public organizations.Thoroughly revised an
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List of illustrations     vi
Part I     1
An introduction to performance measurement: the beneficial effect of performance measurement     3
The perverse effects of performance measurement     17
The dynamics of performance measurement: five laws     34
Part II     51
Design principles for performance measurement     53
Trust and interaction     58
Content and variety     73
Dynamics: towards lively performance measurement     87
Part III     107
Conclusions and three paradoxes     109
Notes     113
Index     119


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