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List of Boxes x
Preface xii
Acknowledgements xv
Introduction 1
Introduction 1
Stance 1
Some basic approaches 1
The broad nature and purpose of planning systems 2
Skills for planning practice 8
The development of a planning career during a professional working lifetime 10
The forces driving change to the context within which planning operates 11
Government support for planning 18
The structure of the book 19
Technical Skills 22
Introduction 22
The processes of development plan-making 23
The processes of development control and of achieving area or environmental improvements 35
Design negotiations 36
Achieving accessibility for disabled people 41
Crime prevention through environmental design 43
Brief preparation to achieve area or environmental improvements 46
The application of topic-based expertise: the case of retail planning 48
Conclusions 52
Self-assessment topics 53
Planning System and Process Skills 55
Introduction 55
The process of making development plans 58
The process of development control 63
Processes of public consultation and involvement 69
Adversarial processes 73
Conclusions 76
Self-assessment topics 77
Place Skills 80
Introduction 80
Written sources of place information 81
Oral sources, and other forms of customer feedback 84
Using the local media 87
The first-hand experience of planners 90
The nature of place-making 95
Conclusions 99
Self-assessment topics 100
Customer Skills 101
Introduction 101
The customers of the planning service 104
The key characteristics of the main customer clusters 106
Relating to customer needs 116
Securing customer feedback 123
The capacity and potential of information technology 127
Conclusion 133
Self-assessment topics 135
Personal Skills 137
Introduction 137
Communication skills 137
Attitudes, values and ethics 145
Reflective skills and continuous personal and professional development 153
Being an effective member of a planning team 156
Conclusions 161
Self-assessment topics 161
Organizational, Management and Political Context Skills 163
Introduction 163
Decision-making in planning 164
The corporate dimension of organizational behaviour 168
The challenge of managing the delivery of planning services 176
Working with elected members as planning decision-makers 184
Conclusions 190
Self-assessment topics 191
Synoptic and Integrative Skills 193
Introduction 193
Synoptic skills 194
The strategic dimension of planning 195
The time-bound nature of planning 197
Visions 202
Integrative skills 206
Synoptic and integrative skills together 211
Conclusions 213
Self-assessment topics 215
The Changing Planning Skills Debate 216
Introduction 216
Some problems of terminology 217
Changing views of planning skills over time - the contributions of selected writers 218
Changing views of planning skills over time - the views of a professional body 223
Changing views of planning skills over time - an urban regeneration perspective 230
Changing views of planning skills over time - multi-professional perspectives 231
Conclusion 239
Conclusions 241
Introduction 241
Skills for planning practice revisited 242
The planner as reflective practitioner 250
Developing skills for planning practice 253
Concluding remarks 259
Bibliography 261
Index 274
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