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Series Editor's Preface | ||
Editors' Preface | ||
List of Tables and Figures | ||
1 | The Development of IMP - An Analysis of the Conference Proceedings 1984-96 | 3 |
2 | What do we know about Business-to-Business Interactions? A Synopsis of Empirical Research on Buyer-Seller Interactions | 13 |
3 | "Relationship Marketing" in a Network Perspective | 37 |
4 | When is a Relationship a "Relationship"? | 53 |
5 | The Process of Adaptation in Inter-Firm Relationships | 65 |
6 | The Role of Relational Factors in the Evaluation of a Professional Service and the Maintenance of a Long-term Relationship with the Service Provider | 81 |
7 | Why do some Companies not Want to Engage in Partnering Relationships? | 91 |
8 | Exchange as Process Engineering: Governance of Midrange Exchange by Artful Contrivances and Skilful Manipulation of Relationships | 108 |
9 | Intra-Firm Diversity and Relationship Strategy | 125 |
10 | Competition and Cooperation in Vertical Marketing Systems | 145 |
11 | Key Account Management in the Business-to-Business Field: The Key Accounts Point of View | 166 |
12 | The Relationship Promoter - Motivator and Co-ordinator for Inter-organisational Innovation Co-operation | 180 |
13 | Team Management of Business Relationships - A Framework for Effectiveness | 198 |
14 | A Re-examination of the Commitment - Trust Theory | 213 |
15 | Opportunistic Behavior in Asymmetrical Relationships | 228 |
16 | Task Partitioning among Manufacturers and Suppliers in New Product Development Teams | 248 |
17 | Towards Evolutionary Models of Industrial Networks - A Research Programme | 273 |
18 | Managing Technological Networks: The Concept of Network Competence | 294 |
19 | Marriages Made in Heaven: The Power of Network Latency | 305 |
20 | Coordinating Purchasing: Strategic and Organizational Issues | 323 |
21 | Joint Construction of Demand: The Dynamic of Supplier - Client Interaction in Project Business | 343 |
22 | Collectivizing Sales Experience: An Organizational Learning Approach | 360 |
23 | Production and Marketing of Financial Services through Strategic Networks - The Role of Trust and Power | 374 |
24 | Recycled Fibre Turning Green | 390 |
25 | Macro Network Dynamics - The Evolution of the Flat Glass Industry | 411 |
26 | Need Bundles of Innovation-oriented Services and Resources | 427 |
Author Index | 445 | |
Subject Index | 452 |
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