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Contributors vii
Foreword xiii
Acknowledgments xv
Introduction xvii
Unit I Violence-General Issues 1
Chapter 1 Violence: Definitions, Classifications, and the Diverse Literature Michael R. Privitera 3
Chapter 2 The Impact of Violence and Factors Contributing to Violence Michael R. Privitera 9
Chapter 3 Prevention Terminology: Primary, Secondary, Tertiary, and an Evolution of Terms Rose E. Constantino Michael R. Privitera 15
Unit II Workplace Violence in Mental Health and General Healthcare Settings 23
A) Overview of Issues in General and Mental Health Care 23
Chapter 4 Workplace Violence: An Orphaned and Neglected Area in Clinical Settings Michael R. Privitera 25
Chapter 5 Effect of Workplace Violence on Staff, Institution, and Quality of Patient Care Michael R. Privitera Judy Arnetz 29
Chapter 6 An Emerging Awareness of the Role Organizational Culture and Management Style can Play in Triggering Workplace Violence Vaughan Bowie 43
Chapter 7 Workplace Violence in the Healthcare Setting-An Administrative Perspective Kathleen Parrinello Kathleen D. Miller 59
Chapter 8 Intimate Partner Violence at Work and its Economic Impact Corey Nichols-Hadeed Catherine Cerulli 73
Chapter 9 Violence in Medical and Psychiatric Emergency Services Glenn W. Currier Elizabeth J. Santos 83
Chapter 10 National and International Organization Approaches to Workplace Violence in Healthcare Settings Honora Tabone Graham Laing Michael R. Privitera 91
B) Prevention, "Perivention," and Postvention 103
Chapter 11 Reducing Episodes of Patient Assaults in Acute Adult Psychiatric Units: An Interdisciplinary Approach Carole Farley-Toombs 105
Chapter 12 Policy Development in Ambulatory Psychiatric and Chemical Dependency Services Paul Burkat Gloria Baciewicz 117
Chapter 13 Periventions-Critical Time and Location Interventions Surrounding Events or Potential Events Michael R. Privitera 125
Chapter 14 Moving Away from Coercion and Enhancing Patient Dignity and Respect Bob Bowen 135
Chapter 15 Staff Safety and Workplace Violence Education (SAVE) Training Robert L. Weisman 151
Chapter 16 Incident Control, Attack Avoidance, Escape, and Physical Self-Protection Training in Healthcare Settings Jeffrey M. Miller 163
Chapter 17 Security's Role in the Prevention of Workplace Violence in a Hospital Environment Cynthia A. Coates 179
Chapter 18 Law Enforcement and Hospital Security Approaches to Preventing and Responding to Workplace Violence: The Importance of Collaboration Don Kamin Len Wildman 189
Chapter 19 The Intersection of Mentally Ill Individuals and the Criminal Justice System: Legal Culpability of Patients, Prosecution, and Inclusion of Therapeutic Issues in Judicial Outcome Jeannie D. Michalski Michael R. Privitera 209
Chapter 20 Legal Leverage in the Treatment of Adults with Severe Mental Illness J. Steven Lamberti 225
Chapter 21 Employee Assistance Programs and Workplace Violence Joanne A. Dermady Anne E. Lenox 237
Unit III Social Policy Discussions 243
Chapter 22 Understanding Ethical, Legal, and Sociocultural Issues in Workplace Violence Prevention Rose E. Constantino Michael R. Privitera 245
Chapter 23 The Importance of Community Collaborations Michael A. Scharf Mark Gestring Jeffrey Rideout Evelyn I. Bain 265
Chapter 24 Policy, Regulations, and Law for Workplace Violence in Health Care Michael R. Privitera 287
Further Resources 295
Appendix 1 University of Rochester Medical Center-Strong Memorial Hospital Policy on Workplace Violence 297
Appendix 2 Strong Memorial Hospital Patient Protection Plan 299
Appendix 3 Sample Written Policy Statement 301
Index 303
CD-ROM
1 List of Contributors
2 Digest of Chapter Resources
3 Protocol URMC with RPD-Array of Intervention Options
4 Protocols with DA's Office When SMH Staff-Victim
5 Workplace Violence in the Health Sector for Law Enforcement PowerPoint Presentation
6 Strong Health Patient Protection Plan
7 Sample Written Policy Statement
8 University of Rochester Security Services Workplace Violence Response Flow Chart
9 University of Rochester Medical Center-Strong Memorial Hospital Policy on Workplace Violence
10 Strong Behavioral Health Workplace Violence Survey
11 University of Rochester Medical Center Department of Psychiatry Workplace Violence Guideline
12 Further Resources
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