Upgrade and Repair with Jean Andrews Book

Part I - Hardware Chapter 1: How Computers Work Chapter 2: How an OS Works with Hardware and Other Software Chapter 3: Electricity and Power Supplies Chapter 4: The Motherboard Chapter 5: Supporting I/O Devices Chapter 6: Memory and Floppy Drives Chapter 7: Understanding and Installing Hard Drives Chapter 8: All About SCSI Chapter 9: Multimedia Devices and Mass Storage Chapter 10: Supporting Modems Chapter 11: PCs on a Network Chapter 12: Notebooks, PDAs, and Printers Chapter 13: Troubleshooting and Maintenance Fundamentals Chapter 14: Purchasing a PC or Building Your Own Part II - Software Chapter 15: Introducing and Comparing Operating Systems Chapter 16: Understand the Boot Process and Command Line Chapter 17: Installing and Using Windows 9x Chapter 18: Supporting and Troubleshooting Windows 9x Chapter 19: Understanding and Supporting Windows NT Chapter 20: Installing and Using Windows 2000 Professional Chapter 21: Managing and Troubleshooting Windows 2000 Chapter 22: Installing and Using Windows XP Professional Chapter 23: Managing and Supporting Windows XP Chapter 24: Managing and Troubleshooting Hard Drives Chapter 25: Sharing Resources on a Network Chapter 26: Windows on the Internet Chapter 27: Linux, Macs, and Notebooks Appendix A: Error Messages and Their Meanings Appendix B: Interrupt Vectors Appendix C: The Professional PC Technician Appendix D: ASCII Character Set and Ansi.sys Appendix E: The Hexadecimal Number System and Memory Addressing Glossary