Understanding E-Government in Europe: Issues and Challenges Book

Part 1: The Fundamentals of e-Government in Europe 1. The Fifth Estate: Democratic Social Accountability through the Emerging Network of Networks William H. Dutton 2. Delivering Citizen-Centric Public Services Through Technology in Europe-Facilitated Organisational Change Michael Blakemore, Neil Mcdonald, Nicola Hall and Rasa Jucuite 3. e-Government Beyond i2010: European e-Government current Challenges and Future Scenarios Cristiano Codagnone and David Osimo Part 2: Conceptual Challenges 4. Electronic Government and Government Transformation: Technical Interactivity, Political Influence and Citizen Return Filipe Montargil 5. e-Government, Customers, and Citizens Michael Margolis and Gerson Moreno-Riaño 6. Accountability in the Context of e-Government Dimitra I. Petrakaki 7. Addressing the Real World of Public Consultation: Whither e-Consultation? David O’Donnell, Paul Mccusker, G. Honor Fagan, Simon Stephens, D. R. Newman, John Morison and Michael Murray Part 3: e-government in Practice 8. Online Dispute Resolution, e-Justice and Web 2.0 Joseph Savirimuthu 9. Identity Management in E-government Service Provision: Towards New Modes of Government and Citizenship Miriam Lips, John Taylor and Joe Organ 10. Biometrics: From Biometricised Borders to Securitising Non-territorial Space Juliet Lodge 11. The Merging of Health and Technology for Europe’s Future: Identifying Obstacles and Achieving a Successful eHealth Implementation Savvas Savvides and Vassiliki N. Koutrajou 12. Overcoming Barriers to Innovation in e-Government: The Swiss Way Gianluca Misuraca, Pierre Rossel and Olivier Glassey 13. Elected Politicians and their ‘Tastes’ For e-Democracy: Experiences from the Netherlands, United Kingdom and Norway Arthur Edwards Part 4: Perceptions, Subversions, and New Challenges to e-Government 14. Challengers to Traditional E-Government (Non-governmental Actors) Paul. G. Nixon, Antje Grebner and Maria Laura Sudulich 15. Responding to Cyberterror – A Failure to Firewall Freedoms? Rajash Rawal 16. Ministry of Truth? Perceptions of Trust in e-Government Paul G. Nixon 17. Using e-Government for Communication and Co-Ordination among Regional International Organizations – Preliminary Insights from Nascent Interactions Vassiliki N. Koutrakou. Conclusions Paul G. Nixon, Rajash Rawal and Vassiliki N. Koutrakou