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| List of figures | ||
| List of tables | ||
| List of contributors | ||
| 1 | The Agency idea: sometimes old, sometimes new, sometimes borrowed, sometimes untrue | 3 |
| 2 | What is available and what is missing in the study of quangos? | 22 |
| 3 | Adapting the agency concept: variations within 'Next Steps' | 53 |
| 4 | Executive agencies and joined-up government in the UK | 75 |
| 5 | Contacting and accountability: a model of effective contracting drawn from the U.S. experience | 94 |
| 6 | Contractualism and performance measurement in Australia | 113 |
| 7 | The agency concept in North America: failure, adaptation and incremental change | 140 |
| 8 | Quangos in Dutch government | 167 |
| 9 | Lost in translation? Shifting interpretations of the concept of 'agency': the Dutch case | 184 |
| 10 | Central agencies in Sweden: a report from Utopia | 203 |
| 11 | Agencification in Japan: renaming or revolution? | 215 |
| 12 | New public management in a developing country: creating executive agencies in Tanzania | 229 |
| 13 | Putting new public management of good use: autonomous public organizations in Thailand | 247 |
| 14 | The design, performance and sustainability of semi-autonomous revenue authorities in Africa and Latin America | 264 |
| 15 | Castles built on sand? Agencies in Latvia | 283 |
| 16 | A radical departure? Executive agencies in Jamaica | 297 |
| 17 | Theoretical Overview | 319 |
| Index | 343 |
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| $178.00 | Digital |
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