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Trust in Organizations: Frontiers of Theory and Research Book

Trust in Organizations: Frontiers of Theory and Research
Trust in Organizations: Frontiers of Theory and Research, , Trust in Organizations: Frontiers of Theory and Research has a rating of 4.5 stars
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  • Trust in Organizations: Frontiers of Theory and Research
  • Written by author Tom R. Tyler
  • Published by SAGE Publications, November 1995
  • Trust plays a central role in organizational life. It facilitates exchanges among individuals, enhances cooperation and coordination, and contributes to more effective relationships. This volume brings together a cross-disciplinary group of contri
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Preface
1Whither Trust?1
2Trust in Organizations: A Conceptual Framework Linking Organizational Forms, Managerial Philosophies, and the Opportunity Costs of Controls16
3Trust and Technology39
4Trust-Based Forms of Governance51
5Trust and Third-Party Gossip68
6Collaboration Structure and Information Dilemmas in Biotechnology: Organizational Boundaries as Trust Production90
7Developing and Maintaining Trust in Work Relationships114
8Micro-OB and the Network Organization140
9Swift Trust and Temporary Groups166
10The Road to Hell: The Dynamics of Distrust in an Era of Quality196
11Divergent Realities and Convergent Disappointments in the Hierarchic Relation: Trust and the Intuitive Auditor at Work216
12Beyond Distrust: "Getting Even" and the Need for Revenge246
13Organizational Responses to Crisis: The Centrality of Trust261
14Trust and Crisis288
15The Organizational Trust Inventory (OTI): Development and Validation302
16Trust in Organizational Authorities: The Influence of Motive Attributions on Willingness to Accept Decisions331
17Collective Trust and Collective Action: The Decision to Trust as a Social Decision357
18Understanding the Interaction Between Procedural and Distributive Justice: The Role of Trust390
Index414
About the Contributors423


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