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Transforming Corporate Performance: Measuring and Managing the Drivers of Business Success Book

Transforming Corporate Performance: Measuring and Managing the Drivers of Business Success
Transforming Corporate Performance: Measuring and Managing the Drivers of Business Success, Drawing on the experiences of companies leading the field in performance measurement, Milgate pinpoints the significant developments that will drive performance measurement into the millennium. This book discards passing trends and focuses on providing in, Transforming Corporate Performance: Measuring and Managing the Drivers of Business Success has a rating of 3 stars
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Transforming Corporate Performance: Measuring and Managing the Drivers of Business Success, Drawing on the experiences of companies leading the field in performance measurement, Milgate pinpoints the significant developments that will drive performance measurement into the millennium. This book discards passing trends and focuses on providing in, Transforming Corporate Performance: Measuring and Managing the Drivers of Business Success
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  • Transforming Corporate Performance: Measuring and Managing the Drivers of Business Success
  • Written by author Michael Milgate
  • Published by Greenwood Publishing Group, Incorporated, February 2004
  • Drawing on the experiences of companies leading the field in performance measurement, Milgate pinpoints the significant developments that will drive performance measurement into the millennium. This book discards passing trends and focuses on providing in
  • Milgate explains how companies must reevaluate business performance, its measurement, and the final result.
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Book Categories

Authors

Preface
1Context for Strategic Performance Measurement1
2Performance Measurement Frameworks7
3Self-Assessment and Business Excellence41
4Benchmarking and Strategic Performance Measurement81
5Process Measurement107
6Customer Measurement: Strategic Issues, Best Practice, and New Dimensions135
7Strategic Quality Measurement Frameworks and Approaches175
8Employee Measurement209
9Trends and Practices in Financial Measurement245
10Knowledge Management and Measurement271
11Strategic Performance Measurement Overview303
Glossary of Terms309
Index311


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Transforming Corporate Performance: Measuring and Managing the Drivers of Business Success, Drawing on the experiences of companies leading the field in performance measurement, Milgate pinpoints the significant developments that will drive performance measurement into the millennium. This book discards passing trends and focuses on providing in, Transforming Corporate Performance: Measuring and Managing the Drivers of Business Success

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Transforming Corporate Performance: Measuring and Managing the Drivers of Business Success, Drawing on the experiences of companies leading the field in performance measurement, Milgate pinpoints the significant developments that will drive performance measurement into the millennium. This book discards passing trends and focuses on providing in, Transforming Corporate Performance: Measuring and Managing the Drivers of Business Success

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Transforming Corporate Performance: Measuring and Managing the Drivers of Business Success, Drawing on the experiences of companies leading the field in performance measurement, Milgate pinpoints the significant developments that will drive performance measurement into the millennium. This book discards passing trends and focuses on providing in, Transforming Corporate Performance: Measuring and Managing the Drivers of Business Success

Transforming Corporate Performance: Measuring and Managing the Drivers of Business Success

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