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Book Categories |
Ch. 1 | Introduction | 1 |
Ch. 2 | A New Definition of Productivity | 15 |
Ch. 3 | Putting Mission in Motion | 31 |
Ch. 4 | Quality Is Not Enough | 44 |
Ch. 5 | The New Challenge: Cost-Efficient Flexibility | 60 |
Ch. 6 | Beyond Quality and Flexibility: The Integrated Factory | 79 |
Ch. 7 | The Globalization Challenge | 91 |
Ch. 8 | Implementation (I): Creating Lasting Improvements | 107 |
Ch. 9 | Implementation (II): The Key to Differentiation | 119 |
Ch. 10 | Performance Measurement | 133 |
Ch. 11 | A General Management View of Manufacturing | 147 |
Index | 155 |
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