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| Series adviser's preface | ||
| Preface | ||
| 1 | Introduction | 3 |
| 2 | Planning | 15 |
| 3 | Decision-making | 32 |
| 4 | Organizing | 43 |
| 5 | Leading | 57 |
| 6 | Motivating | 67 |
| 7 | Communicating | 77 |
| 8 | Control | 87 |
| 9 | Measuring performance | 97 |
| 10 | Managers and departmental functions | 113 |
| 11 | The business environment | 119 |
| 12 | Summary and conclusions | 133 |
| Bibliography | 135 | |
| Index | 139 |
| Price | Condition | Delivery | Seller | Action |
| $99.99 | Digital |
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