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Book Categories |
List of Figures | ||
Preface | ||
1 | Were the "Good Old Days" Really That Good? | 1 |
But Are Things Really All That Bad? | 3 | |
A "Lite" History of Performance Standards | 3 | |
Staying Out of Trouble | 9 | |
So What Exactly Are Performance Standards Anyway? | 11 | |
Total Quality Management | 19 | |
2 | Rewriting or Reforming Your Library's Performance Standards: The Process | 25 |
The Modular Approach to Performance Standards | 28 | |
Using Job Analysis to Create Performance Standards | 29 | |
Rating Scales: What is "Average"? | 31 | |
Self-Evaluation and Assessment/Documentation of Ratings | 33 | |
Peer Evaluations | 37 | |
Rating the Raters: Supervisors as Evaluators | 42 | |
For Academic Librarians Only | 46 | |
3 | Performance Standards for Paraprofessional Staff | 49 |
Circulation Assistant | 52 | |
Library Bookkeeper/Accounting Assistant | 59 | |
Serials Assistant | 63 | |
Acquisitions Assistant | 66 | |
Government Documents Assistant | 70 | |
Interlibrary Loan Assistant | 74 | |
Cataloging Assistant | 77 | |
Off-Campus Services/Extension Assistant | 81 | |
Reference Assistant | 86 | |
Shelving Assistant | 88 | |
Service to the Institution, Professional Growth and Development | 90 | |
4 | Performance Standards for Professional Staff | 93 |
Unit/Department/Division Head | 96 | |
Reference Librarian | 103 | |
Library/Bibliographic Instruction Coordinator | 108 | |
Library/Bibliographic Instruction Provider | 111 | |
Special Collections Librarian/Archivist | 114 | |
Acquisitions/Serials/Collection Development Librarian | 116 | |
Cataloger | 119 | |
Government Documents Librarian | 121 | |
Circulation Librarian | 125 | |
Interlibrary Loan Librarian | 125 | |
Systems Librarian | 129 | |
Extension/Off-Campus Services Librarian | 132 | |
Branch Librarian (Public Library) | 135 | |
Children's/Young Adult Librarian (Public Library) | 139 | |
Library Media Specialist | 143 | |
Library Webmaster | 148 | |
Academic Achievement, Professional Growth and Development, Service to the Institution (Academic Library) | 150 | |
5 | Leads from the Literature | 157 |
Index | 211 | |
Colophon | 215 |
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