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Acknowledgments IX
Chapter 1 "Can We Talk?" An Overview 1
Part I Effective Communication: How to Use Your Voice to Get What You Want 21
Chapter 2 Designing a Voice That Means Business: How to Create a Positive Vocal Image 23
Chapter 3 "Speak Up! We Can't Hear You in the Back": How to Become a Vocal Powerhouse 47
Chapter 4 Speaking Chic: How to Fashion a Voice Tailor-Made for Your Message 61
Chapter 5 Fear and Loathing of Public Speaking: How to Defeat the Jitters 86
Part II Speaking "Up Close and Personal" with the Female Voice 101
Chapter 6 Your Body, Your Brain, and Your Voice 103
Chapter 7 Your Vocal: Personality Physical and Emotional Factors and What to Do About Them 119
Chapter 8 Health, Hormones, and Heredity 138
Part III Falling in Love with Your Voice 165
Chapter 9 The Voice of a Winner: Putting It Together to Create the Voice of Success 167
Chapter 10 Singing Your Way to a Better Speaking Voice 183
Appendix 207
Index 211
About the Author 221
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