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The New HR Book

The New HR
The New HR, , The New HR has a rating of 3 stars
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Digital Copy
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  • The New HR
  • Written by author Jonathan Smilansky
  • Published by Cengage Learning, April 1997
  • This is the only publication currently available which deals directly with auditing the quality of service provided by HR departments, developing benchmarks and outlining proven methods and strategies for enhancing performance. It not only explains the id
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Book Categories

Authors

Acknowledgements
Introduction
Ch. 1The need for change in Human Resources1
Ch. 2Self-assessment9
Ch. 3Collecting feedback from internal customers25
Ch. 4Budget and activity analysis37
Ch. 5Improving the competence of Human Resource staff51
Ch. 6Establishing a long-term Human Resource strategy to support the business strategy71
Ch. 7Setting hard and soft targets for Human Resource service delivery79
Ch. 8Improving the Human Resource function87
Ch. 9Conclusions97
Appendix99
Index121


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