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| Preface | ||
| Acknowledgments | ||
| Pt. I | The Communication Environment | |
| Organizational Climate in the Health Care Setting | 3 | |
| Perceptive Communications | 14 | |
| Sexist Language in Health Care Facilities | 27 | |
| Pt. II | Ups and Downs in Organizational Communication | |
| The Supervisor's Central Role in Organizational Communication | 35 | |
| On the Grapevine | 45 | |
| Health Care Supervisors Identify Communication Barriers in Their Supervisor-Subordinate Relationships | 56 | |
| Making Upward Communication Work for Your Employees: Channels, Barriers, and the Open Door, Part 1 of 3 | 69 | |
| Making Upward Communication Work for Your Employees: The One and the Many: Grievance Procedures and Employee Surveys, Part 2 of 3 | 80 | |
| Making Upward Communication Work for Your Employees: The One and the Many: Grievance Procedures and Employee Surveys, Part 3 of 3 | 91 | |
| Overcoming Major Barriers to the True Two-Way Communication With Employees | 101 | |
| Pt. III | Self-Help for the Supervisor | |
| Improving Communication: The Use of Management Parables | 109 | |
| The Supervisor as a Responsible Listener | 123 | |
| Not By Words Alone | 133 | |
| Interviewing Skills: Selecting the Right Candidate | 144 | |
| The Appraisal Interview: Constructive Dialogue in Action | 154 | |
| A Giant Step Toward Improved Supervisory Effectiveness | 164 | |
| Pt. IV | Of Problems and Groups | |
| Strategies for Resolving Conflict | 173 | |
| Advantages and Disadvantages of Committees | 178 | |
| How to Generate Power in Meetings | 189 | |
| Running Small Meetings: An Overlooked Technique for Making Them Productive and Keeping Them Short | 195 | |
| Creating Opportunities for Employee Participation in Problem Solving | 203 | |
| Index | 214 |
| Price | Condition | Delivery | Seller | Action |
| $99.99 | Digital |
| WonderClub |
George Lawrence
reviewed The Health Care Supervisor on Effective Communication on July 01, 2020
The Health Care Supervisor on Effective Communication
This is a book about office politics and uses humor and self-help recommendations. The author uses information from his own experiences and, although this is an older book, it still has information that can be used today.
The author writes about climbing the corporate ladder and how you should observe your surroundings. Listen to your colleague's advice while you need to make your own decisions and decide how you are going to handle them. One of the stories that he talks about is that a colleague started to pour himself a cup of coffee, and seems to go into a trance (day dream) and thus over-filled his cup. The coffee ran onto the floor, when one of the other employees said something, he then realized what was happening. Instead of being upset, he makes a comment that was unexpected and made the entire room laugh.
He takes you from the first day of his first job all the way to becoming an experienced professional. What's also nice is the fact that you can read this book a little at time, as it is written as a collection of columns.
Deb G. / Marathon County Public Library
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Add The Health Care Supervisor on Effective Communication, Communication in the organizational setting for the first—line supervisor is the focus of this collection of articles from The Health Care Supervisor journal. The book's conclusion is that communication is an active process that doesn't simply happen; tha, The Health Care Supervisor on Effective Communication to your collection on WonderClub |
