The Effective Food Service Supervisor Book

Contents: MANAGEMENT SKILLS * Leadership Skills * Time Utilization * Communication * The Interview Process * TRAINING * Orientation Training * On-the-Job Training * In-Service Training * Staff Development Enhancing the Supervisor s Ability to Train * Motivation * MANAGEMENT TOOLS * Tools of Management * Positive Performance Appraisals * Employee Time Schedule * NEGATIVE FEELINGS AND EMPLOYEE PROBLEMS * Coping with Negative Feelings * Employee Complaints * Disciplinary Process * Turnover, Termination, and Exit Interview * NEW CHALLENGES * The Computer as an Asset to the Supervisor * Appropriate Guidance for Employee Personal Problems * Characteristics of a Successful Supervisor