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Book Categories |
Preface | ||
Pt. I | The Background | 1 |
1 | On Telephones, Touchtones, and Business Needs | 3 |
2 | Technology Primer: About Speech Recognizers | 13 |
3 | The Psychology of How People Interact with Speech-Recognition Systems | 21 |
Pt. II | The Process of Designing Speech-Recognition Systems | 31 |
4 | Research | 33 |
5 | Developing the Design | 51 |
6 | Writing Effective Prompts | 73 |
7 | Production and Branding | 97 |
8 | Usability Testing | 121 |
9 | Deployment | 135 |
Pt. III | Applied Knowledge | 151 |
10 | Case Studies | 153 |
Postscript | 173 | |
Suggested Reading List | 175 | |
Glossary | 177 | |
Index | 181 |
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Add The Art and Business of Speech Recognition: Creating the Noble Voice, Most people have experienced an automated speech-recognition system when calling a company. Instead of prompting callers to choose an option by entering numbers, the system asks questions and understands spoken responses. With a more advanced application,, The Art and Business of Speech Recognition: Creating the Noble Voice to the inventory that you are selling on WonderClubX
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Add The Art and Business of Speech Recognition: Creating the Noble Voice, Most people have experienced an automated speech-recognition system when calling a company. Instead of prompting callers to choose an option by entering numbers, the system asks questions and understands spoken responses. With a more advanced application,, The Art and Business of Speech Recognition: Creating the Noble Voice to your collection on WonderClub |