The 5 Languages of Appreciation in the Workplace: Empowering Organizations by Encouraging People Book

Contents

Preface....................7
Introduction....................11
Chapter 1: Motivating by Appreciation: The Concept....................19
Chapter 2: For Business Leaders: Understanding the Return on Investment from Appreciation and Encouragement....................29
Chapter 3: Appreciation Language #1: Words of Affirmation....................47
Chapter 4: Appreciation Language #2: Quality Time....................61
Chapter 5: Appreciation Language #3: Acts of Service....................77
Chapter 6: Appreciation Language #4: Tangible Gifts....................89
Chapter 7: Appreciation Language #5: Physical Touch....................101
Chapter 8: Discover Your Primary Appreciation Language: The MBA Inventory....................115
Chapter 9: Your Least Valued Language of Appreciation: Your Potential Blind Spot....................127
Chapter 10: The Difference between Recognition and Appreciation....................139
Chapter 11: Motivating by Appreciation in Various Industry Sectors....................149
Chapter 12: The Unique Characteristics of Volunteer Settings....................165
Chapter 13: Does a Person's Language of Appreciation Change over Time?....................179
Chapter 14: Motivating by Appreciation: Overcoming Your Challenges....................197
Chapter 15: Authentic Appreciation: What to Do When You Don't Appreciate Your Team Members....................215
Conclusion: Now It's Your Turn....................229
Notes....................237
Appreciation Toolkit: Resources to Use and Share with Others....................241
Picking Up Some Not-So-Subtle Cues That Your Colleagues Need to Feel Appreciated....................243
How to Reward Volunteers....................246
The Art of Giving a Gift without Buying a "Thing"....................249
Can Praise Be a Problem?....................251
Why Your Least Valued Appreciation Language Can Affect Your Career the Most....................254
Acknowledging and Dealing with the "Weirdness Factor"....................256
Real Men Don't Need Encouragement (False)....................258
How to Reward Your Employees without Spending a Chunk of Change....................261
Top Ten Easiest Ways to Express Appreciation to Almost Anyone....................264