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Internal communication is a growing field with the number of specialists increasing by 20 per cent a year in the US and the UK. In spite of this, and vast increases in spending on communication, MORI research show that organizations are finding it difficult to raise the number of employees who feel well informed. Internal communication does not soley concern communication. Line managers are taking on more responsibility for employee communication. Managers of remote offices and workers have to be their own communication managers. This text aims to show how to manage that relationship to the benefit of employees and the employing organization.
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