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Talk at Work: Interaction in Institutional Settings, Vol. 8 Book

Talk at Work: Interaction in Institutional Settings, Vol. 8
Talk at Work: Interaction in Institutional Settings, Vol. 8, Talk at Work is a major collection of studies of language and interaction in a wide variety of institutional and workplace settings, including doctor-patient consultations, legal hearings, mass media, job interviews, visits by health visitors, psychiatric, Talk at Work: Interaction in Institutional Settings, Vol. 8 has a rating of 2.5 stars
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Talk at Work: Interaction in Institutional Settings, Vol. 8, Talk at Work is a major collection of studies of language and interaction in a wide variety of institutional and workplace settings, including doctor-patient consultations, legal hearings, mass media, job interviews, visits by health visitors, psychiatric, Talk at Work: Interaction in Institutional Settings, Vol. 8
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  • Talk at Work: Interaction in Institutional Settings, Vol. 8
  • Written by author Paul Drew
  • Published by Cambridge University Press, February 1993
  • Talk at Work is a major collection of studies of language and interaction in a wide variety of institutional and workplace settings, including doctor-patient consultations, legal hearings, mass media, job interviews, visits by health visitors, psychiatric
  • Talk at Work is a major collection of studies of language and interaction in a wide variety of institutional and workplace settings.
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List of contributors
Acknowledgments
Pt. ITheoretical Orientations
1Analyzing talk at work: an introduction3
2Activity types and language66
3On talk and its institutional occasions101
Pt. 2The Activities of Questioners
4Veiled morality: notes on discretion in psychiatry137
5Footing in the achievement of neutrality: the case of news-interview discourse163
6Displaying neutrality: formal aspects of informal court proceedings199
7Answers as interactional products: two sequential practices used in job interviews212
Pt. 3The Activities of Answerers
8The delivery and reception of diagnosis in the general-practice consultation235
9On the management of disagreement between news interviewees268
10Interviewing in intercultural situations302
Pt. 4The Interplay Between Questioning and Answering
11On clinicians co-implicating recipients' perspective in the delivery of diagnostic news331
12Dilemmas of advice: aspects of the delivery and reception of advice in interactions between Health Visitors and first-time mothers359
13The interactional organization of calls for emergency assistance418
14Contested evidence in courtroom cross-examination: the case of a trial for rape470
15The rejection of advice: managing the problematic convergence of a "troubles-telling" and a "service encounter"521
References549
Subject index572
Index of names577


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