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Introduction - Colin Eden and Jim Radford
PART ONE: GROUPS AND ORGANIZATIONS: A CONTEXT FOR GROUP DECISION SUPPORT
Introduction - Colin Eden
Complexity and Strategic Decision-Making - John Churchill
Handling Organizational Complexity in Group Decision Support - John Friend
The Complexity of Decision Management Practice - Steve Cropper
Using the Competing Values Approach to Explore 'Ways of Working' - Colin Eden and John Rohrbaugh
The Unfolding Nature of Group Decision Support - Two Dimensions of Skill - Colin Eden
PART TWO: CONSIDERATIONS IN PROVIDING DECISION-MAKING SUPPORT TO GROUPS
Introduction - Colin Eden
Observations of Complex Decision-Making Situations Utilising Metagame Analysis - Ted Mitchell, Charles Powell, Ward Ching and Charles Benjamin
The Analysis and Resolution of Decision Situations with Interacting Participants - Jim Radford
Problem-Solving in Small Groups - Bill Mayon-White
Team Members as Agents of Change
PART THREE: MIXING METHODS
Introduction - Colin Eden
Variety, Formality and Style - Steve Cropper
Choosing Amongst Decision-Support Methods
Mixing Methods - Peter Bennett
Combining Conflict Analysis, SODA and Strategic Choice
Systems of Perceptions - Jim Bryant
Developments in Hypermapping
Gaming, Competitor Analysis and Strategic Management - Chris Huxham and Colin Eden
PART FOUR: COMPUTER SUPPORTED GROUP DECISION-MAKING
Introduction - Colin Eden
The Role of Computers in Group Decision Support - Fran Ackermann
Decision Analysis for Group Decision Support - Lawrence D Phillips
PART FIVE: THE ENVIRONMENT FOR SUPPORTING GROUPS
Introduction - ColinEden
Managing the Environment as a Means to Managing Complexity - Colin Eden
On Trivialities in Process - Chris Huxham
Decision Spaces - Allen Hickling
A Scenario about Designing Appropriate Rooms for 'Activity-Based' Decision Management
PART SIX: KEY THEMES AND FUTURE DIRECTIONS
Of Tools, Models, Methods and Methodology - Rolfe Tomlinson
Appendix - Colin Eden
A Brief Guide to the GDS Methods Referred to in this Book
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