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Pt. I Staff Infections: What They Are and How They Hurt You, Others, and Your Company
Ch. 1 Why Surviving the Toxic Workplace Can Help You, the Economy, and the World 3
Ch. 2 Are You in a Toxic Company Dealing with Toxic Co-Workers? 6
Ch. 3 Staff Infections: The Negative Effects They Have on a Company 9
Ch. 4 When Human Motives Turn Negative: Know Your Own Motives and Those of Others 15
Ch. 5 Everyone Has Positives and Negatives: Know and Accept Yours and Others' 23
Pt. II Communication and Relationships: Techniques to Get It Right
Ch. 6 Good Business Relationships Are Built on Trust, Honesty, and Open Communication 29
Ch. 7 Know and Align Your Attitude, Intentions, and Hidden Agendas 31
Ch. 8 Eliminate Weasel Words and Escape Clauses 34
Ch. 9 Recognize and Interpret Body Language 37
Ch. 10 Your Voice Is a Communication Tool 40
Ch. 11 Motivating Your Co-Workers to Change 43
Ch. 12 Four Different Intentions of Communication: Win/Win, Win/Lose, Lose/Win, and Lose/Lose 45
Ch. 13 Four Types of Behavior: Assertive, Aggressive, Passive-Aggressive, and Passive 48
Ch. 14 Preparation for Effective Discussion: Visualization, Intention, and Rehearsal 51
Ch. 15 Speaking and Writing, Two Vital Keys to Communication 54
Ch. 16 Active Listening, Paraphrasing, Calling a Process Shot, and Agreeing to Disagree 58
Ch. 17 "The Sandwich": Giving Difficult Feedback with Care 63
Ch. 18 Forewarned Is Forearmed: Best Scenario to Worst Scenario 71
Ch. 19 Keep Your Expectations Reasonable and Your Hopes High 77
Ch. 20 Assertive Techniques That Give You Power 79
Pt. III Staff Infections: How to Recognize and Handle ToxicPeople
Ch. 21 How to Deal with Toxic Co-Workers: S.E.S.S.I.O.N.: The Situation, Explanation, and Solution System in Overcoming Nuisances 91
Ch. 22 The Socially Clueless 95
Ch. 23 The Work Interferers 106
Ch. 24 The Uncommitted 122
Ch. 25 The Angry Ones 128
Ch. 26 The Politically Incorrect 134
Ch. 27 The Victims 143
Ch. 28 The Rescuers 156
Ch. 29 The Saboteurs 161
Ch. 30 The Politicians 175
Ch. 31 The Sexually Suggestive 182
Ch. 32 The Obsessives 194
Ch. 33 The Addicts 202
Ch. 34 The Workplace Environment 210
Pt. IV Staff Infections: What to Do After a Confrontation
Ch. 35 How to Heal Yourself After a Confrontation 215
Ch. 36 How to Heal Co-Workers After a Confrontation 221
Ch. 37 What to Do If You Need Help from HR or Management 223
Ch. 38 What to Do If Administration and HR Don't Do Their Job 225
Ch. 39 Summary and Conclusion 238
Acknowledgments 241
Bibliography 244
Index 247
| Price | Condition | Delivery | Seller | Action |
| $99.99 | Digital |
| WonderClub |
Marsha Kelly
reviewed Surviving the Toxic Workplace: Protect Yourself Against Coworkers, Bosses, and Work Environments That Poison Your Day on December 06, 2016
Surviving the Toxic Workplace: Protect Yourself Against Coworkers, Bosses, and Work Environments That Poison Your Day
Sadly if you truly are working in a toxic workplace please do not buy this book. The solutions proposed are one paragraph long and appear to be in the form of a 'speech' you 'should' give to the person who is upsetting you. True these ideas may be helpful to give you an idea about the kind of person you may be dealing with, but suggesting that a reader can solve the problem themselves with a change of attitude and the right approach and speech, is in my opinion irresponsible and cruel advice. Any one who is suffering from a bullying situation or has been worn down by abuse, may not have the reserves or strength to " change " and learn and remember what they are supposed to say.
If you are suffering and searching for help, this book will not only make you feel guilty but will also offer a simplistic response which may make matters worse. Borrow it from a library, make your own mind up
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Add Surviving the Toxic Workplace: Protect Yourself Against Coworkers, Bosses, and Work Environments That Poison Your Day, Proven techniques for dealing with workplace issues successfully Do you dread going to work? Dealing with pestering coworkers, unmanageable managers, angry clients can take its toll on your job performance. And in these difficult economic times, no one, Surviving the Toxic Workplace: Protect Yourself Against Coworkers, Bosses, and Work Environments That Poison Your Day to the inventory that you are selling on WonderClubX
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Add Surviving the Toxic Workplace: Protect Yourself Against Coworkers, Bosses, and Work Environments That Poison Your Day, Proven techniques for dealing with workplace issues successfully Do you dread going to work? Dealing with pestering coworkers, unmanageable managers, angry clients can take its toll on your job performance. And in these difficult economic times, no one, Surviving the Toxic Workplace: Protect Yourself Against Coworkers, Bosses, and Work Environments That Poison Your Day to your collection on WonderClub |
