Supervision Today, & Self-Assessment Library v.3.0 Package Book

Part 1: Introduction

1.   Defining the Supervisor’s Job

2.   Understanding Supervisory Challenges in Today’s Environment

Part 2: Planning, Organizing, Staffing, and Controlling

3.    Establishing Goals

4.    Organizing an Effective Department

5.    Acquiring the Right People

6.    Designing and Implementing Controls

7.    Solving Problems and Making Decisions

Part 3: Stimulating Individual and Group Performance

8.    Motivating Your Employees

9.    Providing Effective Leadership

10.  Communicating Effectively

11.  Supervising Groups and Work Teams

Part 4: Coping with Workplace Dynamics

12.   Appraising Employee Performance

13.   Ensuring a Safe and Healthy Work Environment

14.   Handling Conflict, Employee Discipline, Politics, and Negotiations

15.   Dealing with Change and Innovation