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Part 1: Preparing for Real Change
1. Overview of Seamless Government Concepts
2. Preconditions for Major Change
3. Key Roles When Redesigning
4. The Steering Team's Leadership
Part 2: Redesigning Your Work Processes
5. Four Steps to Redesigning Key Processes
6. Mapping the Current Process
7. Establishing Desired Outcomes
8. Setting Your Stretch Objective
9. Designing with a Clean Sheet
Part 3: Keys to Successful Implementation
10. Writing an Making Your Business Case
11. Communicating and Marketing Your Project
12. Building a Bridge from Design to Implementation
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Add Seamless Government Workbook, Russ Linden's Workbook for Seamless Government is a must read... Linden artfully weaves together practical details about how to implement change with candid commentary about our humanness...The Workbook is a virtual do-it-yourself kit full of handy instru, Seamless Government Workbook to the inventory that you are selling on WonderClubX
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Add Seamless Government Workbook, Russ Linden's Workbook for Seamless Government is a must read... Linden artfully weaves together practical details about how to implement change with candid commentary about our humanness...The Workbook is a virtual do-it-yourself kit full of handy instru, Seamless Government Workbook to your collection on WonderClub |